Effective October 31, 2026
These Terms of Use explain the use of mercer-sterling.com, operated by Mercer-Sterling LLC, an independent insurance agency based in Brighton, Colorado. Please read them together with our Privacy Policy.
Information about insurance
Mercer-Sterling helps you evaluate your insurance needs, compare coverage options, and make informed coverage decisions. The general information on this website does not replace a conversation with our agency about your individual circumstances. Contact us for personalized insurance guidance. Website content is not legal, tax, or investment advice.
Product descriptions are summaries. Actual coverage is governed by the issued policy, including its terms, conditions, limits, deductibles, and exclusions. Availability, eligibility, and pricing depend on underwriting, the insurer, and applicable placement requirements. A product appearing on this site does not guarantee that it is available for every applicant or risk. We do not guarantee savings or a particular coverage outcome.
Quotes, requests, and coverage changes
Submitting a form, requesting a quote, sending an email or text, or leaving a voicemail does not itself bind, change, renew, or cancel insurance coverage. A quote is not a policy or a guarantee of acceptance. Coverage or policy changes require confirmation from the insurer or an authorized agency representative and satisfaction of applicable requirements.
Please provide accurate, complete information and tell us if it changes. Do not rely on a website acknowledgment as confirmation that coverage is in force. If a request is urgent, call 719-679-6996 and obtain confirmation. For a claim, follow the reporting instructions in your policy or contact your insurer directly; a website inquiry is not a substitute for required claim notice.
Contact requests and your privacy
Our callback form requests a phone call about your inquiry. It does not enroll you in a text-message program or authorize unrelated marketing. Visiting this website or reading these terms does not give consent to receive marketing calls or texts.
Do not send Social Security numbers, payment-card details, medical information, passwords, or other sensitive information through general inquiry forms, ordinary email, or text messages. Contact us for an appropriate way to provide documents needed for your insurance request. Our Privacy Policy explains how website inquiries and information are handled.
Mercer-Sterling LLC text messages
If you separately opt in to Mercer-Sterling LLC text messages, you may receive recurring messages about insurance inquiries, quote follow-ups, appointments, and policy service. This program is for quotes and customer service, not promotional campaigns. Message frequency varies with your requests and service needs. Message and data rates may apply.
Texting is optional. Your consent to receive text messages is not a condition of purchasing insurance. Providing a phone number for a callback, visiting this website, or reading these terms does not enroll you in the texting program.
Reply STOP to unsubscribe from the texting program. Reply HELP for assistance. You can also call 719-679-6996 or email [email protected] for help or to update your communication preferences. After opting out, you may receive a message confirming your request.
Carriers are not liable for delayed or undelivered messages. Do not rely on text messages for emergencies or time-sensitive coverage changes. Sending a text does not itself bind or change insurance coverage. See our text-messaging privacy notice for how we handle mobile information and consent records.
Third-party services and links
This site may link to insurers and other services, and it includes a quote form operated by First Connect. Those services have their own terms, privacy practices, and disclosures. Please review them before providing information. Our website terms do not replace an insurer’s policy or the terms of a third-party service.
Using this website
You may use this site for lawful purposes, including learning about coverage and contacting our agency. Do not submit false or fraudulent information, interfere with the site’s operation, attempt unauthorized access, or use its forms to send spam or malicious content.
The Mercer-Sterling name, logo, and original website content belong to Mercer-Sterling LLC or are used with permission. You may view and save material for your personal reference. Reusing our branding or original content commercially requires permission. Other names and marks belong to their respective owners.
Website availability and accuracy
We work to keep this site accurate and available, but information may change and errors or interruptions can occur. Please confirm information that matters to your insurance decision with us. To the extent permitted by applicable law, the website is provided as available, without a guarantee of uninterrupted or error-free operation. Nothing in these terms limits rights or obligations that cannot lawfully be limited, or changes the terms of an insurance policy.
Updates to these terms
We may update this page as our website or services change. The effective date above identifies the current version. A change to these terms does not create new permission to send you marketing messages.
Contact Mercer-Sterling
Questions about this website or these terms? Email [email protected] or call 719-679-6996.
Mercer-Sterling LLC · Brighton, Colorado
Colorado agency license: 972801 · Agency NPN: 22381109